Privacy Policy
How Comsand handles website, enquiry and verification information.
Effective 12 November 20261. Who this policy covers
This policy describes information handled by Comsand Inc. through comsand.net. It covers visitors and people who contact us about business services. A commercial connectivity service may have additional privacy terms agreed with the customer.
2. Information you choose to provide
The contact form asks for first and last name, country or region, business email, company name, company website and a short enquiry. A phone number is optional. Please do not include passwords, payment card information, sensitive personal information or third-party customer records.
3. Contact form
When you submit the form, our server validates your details and completes Turnstile verification. It then sends your enquiry to hello@comsand.net through Cloudflare Email Service. We receive your contact details and message, and use your business email to reply.
4. Verification and website operation
Cloudflare hosts the website and provides Turnstile verification and Email Service delivery. With analytics consent, Google Analytics 4 measures visits, contact-link clicks and successful enquiries through Cloudflare’s first-party /metrics gateway. Our enquiry conversion event contains the form name, without the contact details or message. Analytics page URLs omit query strings and fragments. Google processes analytics information and may use analytics cookies; advertising storage and personalization remain disabled. Hosting and verification process technical information such as IP address, browser characteristics, request data and security signals. Our verification endpoint sends the challenge token and, when available, the connecting IP address to Cloudflare’s Siteverify service. Email Service processes the contact details and message needed to deliver your enquiry.
5. Why we use information
We use information to respond to business enquiries, evaluate a proposed project, maintain correspondence, operate the website and help protect it from abuse. The legal basis, where required by applicable law, depends on the processing and may include taking requested steps before a contract, legitimate operational and security interests, consent or legal obligations. The form’s acknowledgement confirms that you have read this policy; it is not a marketing opt-in.
6. Recipients and international processing
Information may be handled by hosting, security, email and operational service providers acting for the relevant purpose. Providers can process information outside your country. Where applicable law requires transfer safeguards, the appropriate contractual or other lawful arrangements should apply. We do not sell enquiry information or publish it as customer content.
7. Retention and security
We retain information for the enquiry, the resulting business relationship, recordkeeping and applicable legal obligations. Retention periods reflect those purposes. We use access controls and technical safeguards appropriate to the information involved.
8. Your choices and rights
You may choose not to use the form and can contact hello@comsand.net directly. Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent where it is the basis, or complain to a competent regulator. Email hello@comsand.net with your request; reasonable identity verification may be needed. You can accept or reject optional cookie categories and change them at any time using Privacy settings in the footer. Your choice is stored locally for up to 180 days.
9. Updates and questions
We may revise this policy when website behaviour or legal requirements change. The effective date identifies this version. Questions and privacy requests can be sent to hello@comsand.net.